FAQ

  • Where are you located and what are your hours?
  • I need help paying a utility bill. What is the process and what do I need to bring?
  • I need to take parenting classes. Who do I contact?
  • I need to take a budgeting class. Who do I contact?
  • Do you help with prescriptions?
  • What utilities can I get assistance with?
  • Do you help with transportation costs?
  • Do you provide assistance with rent?
  • Do you assist with utility deposits?
  • When is the best time to come to the FSC for assistance?
The Family Services Center is located in downtown Anniston at 105 West 15th Street. We are housed in the former First Baptist Church of Anniston Education building. Our operating hours are Monday through Thursday 8:00 a.m. until 5:00 p.m. and Friday 8:00 a.m. until 3:00 p.m.

Any resident of Calhoun County needing utility assistance may request assistance at The Family Services Center. The following documents are needed to complete an assessment:

  1. Current copy of the utility bill (We cannot request a faxed copy)
  2. A picture identification card (person applying for assistance – Driver’s license or State I.D. acceptable)
  3. Social Security Cards for every member in the household
  4. Proof of income (Employment, unemployment, Social Security, Child Support, Alimony, etc.)
  5. If receiving Food Stamps a copy of the most recent award and/or determination letter
  6. If requesting assistance with prescriptions, an estimate from one of the following pharmacies: Rite Aid, Quality of Life or Winn Dixie in Anniston
  7. For rental assistance, a copy of the lease agreement and a statement showing the amount you owe

After you complete an application, you will speak to an Intake Worker who will complete a needs assessment and provide a referral to the appropriate community resource. Cooperative agreements with over two dozen agencies and churches collaborate with FSC to make this possible. The worker also establishes if there is an issue with transportation to the agency. When families are not able to come into the agency for services, the situation is referred to a case manager who would then make a home visit and continue the assessment. For clients needing or requesting more comprehensive services during their visit to FSC, Case Managers are available to provide services after an in depth assessment of the situation

The parenting education program is designed to empower families and provide information regarding appropriate parenting both individually, and in a group setting. Our classes are FREE and are six (6) weeks in length utilizing the Active Parenting curriculum. You must attend all six (6) sessions to receive a certificate. To enroll in a parenting class call our main number at (256) 231-2240 and ask to speak with our Parent Educator or email us at socialworker@familyservicescc.org with your contact information and a worker will call you. 

The Family Services Center of Calhoun County, Inc. is offers a monthly FREE WORKSHOP “How to Make Your Money Work”. This workshop is a free personal financial education program designed to teach others how to manage their personal finances and make sound decisions with money. The workshop utilizes the Dollar Works 2 curriculum developed by educators from the University of Minnesota Extension Center for Family Development. It teaches basic economic concepts to strengthen people’s skills in managing their personal finances and making sound decisions with money. Families need more than just information and practice. They need to learn how to make changes in managing their personal finances. Dollar Works 2 provides educators and service providers who assist families with knowledge, tools, and strategies for managing resources, attaining personal goals, and increasing financial stability. The workshop is offered on the second Tuesday of the month at the Family Services Center in room 321 at 10:00 a.m. until 11:30 p.m. No enrollment is necessary and a certificate will be provided upon completion of the workshop. 

Yes, the FSC can assist with referrals for prescriptions. The agencies we refer to request that prescriptions are priced at the following Anniston pharmacies: Rite-Aid, Quality of Life or Winn Dixie. Please bring a statement from a participating pharmacy with the cost of each prescription and an Intake Worker will assess if we can assist with a referral. Most referring agencies will not pay for narcotic drugs. 

The FSC can assist with referrals for electricity, gas, propane, and water. Items such as telephones and cable are not considered necessities and are ineligible for assistance. 

The FSC will provide trolley passes to assist with transportation to medical appointments. Please refer to other items you will need to have in question 2. 

Yes, the FSC can assist with a referral for rent. You will need to bring a copy of the lease and a statement from your landlord detailing the amount you owe. The lease must be in your name and you need to demonstrate an ability to pay your rent without assistance in the future. Please refer to other items you will need to have in question 2. 

Yes, the FSC can assist with a referral for a utility deposit. You will need a statement from the utility company with the amount needed for the deposit. Please refer to other items you will need to have in question 2. 

The Family Services Center is located in downtown Anniston at 105 West 15th Street. We are housed in the former First Baptist Church of Anniston Education building. Our operating hours are Monday through Thursday 8:00 a.m. until 5:00 p.m. and Friday 8:00 a.m. until 3:00 p.m. Many of our providers are closed after 3:30 p.m. and on Friday so the best time to come would be Monday through Thursday before 3:30 p.m. for most types of assistance.